Trust & Safety





We're building a global online funding and investments platform for Chinese investors and Global investees based on honesty, trust, and enthusiasm. Let's get to work. We ensure user trust, protect user rights, and mitigate legal risk through policy definition, TOS enforcement, and safety advocacy. At TheChinaInvestors, our top priority is nurturing a trusted open platform.


Provide a safe and trusted platform

Our goal is to provide a safe and trusted platform where investors and investees are honest, respectful and professional. You have our commitment. We will keep it that way.

 

Community Reporting

We encourage our community to report suspicious activity, the Contact Us page, or the "Report" link on every project / demand / investor / investee page.

 

Trust & Safety Team

Our in-house team of experts reviews the data and customer feedback closely, and takes appropriate action to protect the integrity of our platform. Low feedback scores and a high number of disputes aren't acceptable on TheChinaInvestors.

 

Real people. Real photos. Real identities.

Get to know who you're dealing with. It's great to put a face to a name, and that's why we encourage real photos and names on TheChinaInvestors profiles. We want to make sure everyone is using real identities.

 

We don't sell your info

We promise all of the information you provide to TheChinaInvestors is for the benefit of the investors / investees relationship. We won't collect your information and sell it.


Investees are responsible for their projects.

When investors invest in a project, they're trusting the investee to do a good job, so if investors don't know them personally or by reputation, do a little research first. TheChinaInvestors doesn't evaluate a project's claims, resolve disputes, or offer refunds — investors decide what's worth investing in and what's not. Some projects won't go as planned. Even with a investee's best efforts, a project may not work out the way investor hopes. TheChinaInvestors have a track record, but nothing's guaranteed. Keep this in mind when you invest in a project.


We listen, monitor the system and take action. We hope you enjoy getting involved. 

If there's anything at all you need to know, PLEASE ASK.



We're building TheChinaInvestors together, across the world.

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